FAQs
Original Paintings
Do you do commissions?
Currently Anna is not open to commissions.
Do you have any original paintings for sale right now?
All original paintings currently available are in the “GALLERY” section of the website. If you are interested in purchasing an original piece please get in touch via the enquiries section of website.
How do I find out when the next original painting will go on sale?
Usually a few days advance notice is given on our social media channels and by email before original pieces become available. These are shown in the “GALLERY” section of the website. (Please join our mailing list if you would like to receive email notifications).
What medium do you use?
All pieces are painted using a palette knife in heavy oils on stretched canvas.
I've bought an original piece, will it come ready to hang?
Original pieces all come stretched, and with hanging fixtures attached. Each piece is signed on the front and dated on the back.
Can I buy original that is already framed?
All original pieces are sold unframed. It is advisable to take your original piece to your framer for discussion regarding framing options.
For originals, we prefer a Saint Ives Style, or simple wooden box frame finished in waxed wood. The original pieces do not need to be framed behind glass, however we would advise that the limited edition prints should be framed behind glass panel for protection.
How can I be sure my original will arrive in undamaged?
We are very careful to ensure your investment in an Anna McKeever original arrives in perfect condition. All original pieces are packed carefully to eliminate internal movement. (Crates reinforced with timber may be used depending on size of piece).
Are originals insured during transportation?
Yes, all originals are fully insured and deliveries tracked.
Returns
What if my original gets lost or damaged?
Prints
What type of prints do you create?
All prints are signed, limited edition Giclée prints on cotton rag paper. Each print is embossed, numbered, and comes with a certificate of authenticity. There is a limited edition of 150 available for each print.
Do you only sell limited edition prints?
Yes, all our prints are a limited a maximum release of 150 units. Each one is supplied with a Certificate of Authenticity contained in a matching die-cut sleeve.
Do you make prints of all your original paintings?
No, only selected pieces are reproduced as prints. Some are only available in one size and others will have several size options.
How do I know which originals are available in print format?
If the piece is available as a limited edition print this will be stated on the website in the GALLERY section next to the image of the original piece.
Can I buy prints that are already framed?
No, we only sell unframed prints. Prints generally look their best when they are mounted and framed behind glass, but this is best discussed with your framer.
I have placed my print order, when can I expect my delivery?
Prints are made to order therefore processing time can be between 7 -10 business days. Once shipped, you will receive an email with your tracking details. We use reputable couriers only. All shipments require a signature on delivery.
Returns
What if my print gets lost or damaged?
In the unlikely event of your print arriving damaged we offer a replacement or full refund. The damaged print must be returned in its original packaging.
What if I don't like my Print?
We are confident that you will be delighted with your Anna Mckeever print. If you are not happy with your order, unfortunately we are unable to offer refund. However, we can offer an exchange for a piece of equal or higher value if returned undamaged and in the original packaging. This will be agreed on an individual basis with the customer paying return shipping.